24/7 Answering Service for Cleaning Companies
A new customer wants a move-out clean on Friday. Your team is mid-job.
Cleaning customers book whoever answers first. If they reach voicemail, they move to the next company on the list before you have finished the room you are in.
Smarter Flow answers in your business name, takes the address, the size of the job and the date, and can book it straight into your calendar.
From C$79/month for 300 AI minutes. No platform fee. No contract. $0 today.
A sample call, step by step. Then call the live AI yourself.
Sample Cleaning Service call
Move-out clean on Friday
Caller says
“We're moving out on Friday and need the apartment cleaned for the landlord's inspection.”
Takes the address, the size of the place and the date.
Asks about extras like the inside of the fridge and oven.
Books the clean into your calendar, if you have booking turned on.
You get a dated, sized job without stopping the clean you're on.
Call the live AI now
(438) 256-3069You will hear the current production receptionist—not a staged recording. Ask about the phone system or try a sample customer question.
Tap to start the live callExample outcomes depend on each business's configured calendar, call routing, emergency rules and instructions. The example situations above are fictional and contain no customer information.
Why a missed call costs a cleaning business more than most
Your team is cleaning, not watching the phone, during the hours customers call.
A first clean is often the start of a weekly or monthly booking.
Commercial clients expect a cleaning company that answers like a business.
It already knows how to take a cleaning call
You are not writing a script. This is what it asks a cleaning caller from the first call, and you can change any of it in your portal.
What it takes down
- The caller’s name and the best number to reach them on
- The property address
- What kind of clean — one-off, regular, move-out, or commercial
- Rough size of the space and how often they want it
What it treats as urgent
A spill or biohazard at a commercial site, or a cleaner who has not arrived at a scheduled job.
When a caller says one of your emergency words, the AI tells them to hold and rings your cell. If you cannot take it, it comes back and takes the message rather than dropping them.
Everything it does, in one list
All of it is included in every package unless marked optional or add-on.
Answering
- Answers every call 24/7 in your business name
- A Canadian phone number, live the day you sign up
- Keep your existing number and forward it, when busy or all the time
- Answers in about one second with a pre-recorded greetingoptional
- Greets known customers by name from their caller ID
- Answers in the caller's language, French includedoptional
- Learns your services, hours and team from your website at signup
- Change the greeting and instructions any time from your portal
Messages and bookings
- Takes a complete message: name, number, what they need
- Text and email summary to you the moment the call ends
- Every call recorded and transcribed in your portal
- English translation of every non-English transcript
- Books appointments straight into your calendar by voiceoptional
- Google Calendar: checks your free/busy before offering a time and writes every booking to itoptional
- Calendly: texts the caller a one-time link to your event typeoptional
- Callers confirm, cancel or reschedule by text, and the AI repliesoptional
- Automatic appointment reminder texts the day beforeoptional
Call routing
- Emergency keywords put the caller straight through to your cell
- VIP numbers skip the AI and ring your cell directly
- Family and friends get a personal greeting and a personal message
- Transfer callers to staff by name or job titleoptional
- After-hours mode: a closed greeting and a message for the next business day
- Solicitors hung up on, blocked for good, and never billed to you
Your portal
- Call analytics page with a caller-rated score for the AI
- Send every call to Zapier, your CRM or any webhook
- Install it on your iPhone or Android straight from the browser
- Canadian company, Canadian dollars, Canadian support
- 7-day free trial, no contract, cancel any time
Simple pricing. The minutes are the price.
No platform fee. Change packages any time.
Questions cleaning companies ask us
Click a question to open the answer.
Stop losing cleaning customers to voicemail.
Your AI receptionist can be answering by this afternoon. 7-day free trial, $0 today.