24/7 Answering Service for Pet Groomers
You have a wet dog on the table and the phone is ringing again.
You cannot walk away from an animal mid-groom to answer a call, and pet owners who reach voicemail book with the next groomer who picks up.
Smarter Flow answers in your business name, takes the pet's name, breed and what they need, and can book the appointment into your calendar.
From C$79/month for 300 AI minutes. No platform fee. No contract. $0 today.
A sample call, step by step. Then call the live AI yourself.
Sample Pet Grooming call
Full groom for a doodle
Caller says
“Do you have anything next week for a full groom? He's a goldendoodle and he's quite matted.”
Takes the pet's breed, size and coat condition.
Checks your calendar for an open slot long enough for the groom.
Books it and texts you the details, matting included.
You know what's coming before the dog arrives, and the booking is already in.
Call the live AI now
(438) 256-3069You will hear the current production receptionist—not a staged recording. Ask about the phone system or try a sample customer question.
Tap to start the live callExample outcomes depend on each business's configured calendar, call routing, emergency rules and instructions. The example situations above are fictional and contain no customer information.
Why a missed call costs a grooming business more than most
Leaving a pet alone on the table to answer the phone is not an option.
A groomed dog comes back every few weeks, so a new client is worth years of bookings.
Reminder texts the day before help keep your day full.
It already knows how to take a grooming call
You are not writing a script. This is what it asks a grooming caller from the first call, and you can change any of it in your portal.
What it takes down
- The caller’s name and the best number to reach them on
- The pet’s name, breed and rough size
- What service they want
- The days and times that suit them
- Anything the groomer should know — anxiety, bites, medical needs
What it treats as urgent
A pet already at the salon, or an animal in distress.
When a caller says one of your emergency words, the AI tells them to hold and rings your cell. If you cannot take it, it comes back and takes the message rather than dropping them.
Everything it does, in one list
All of it is included in every package unless marked optional or add-on.
Answering
- Answers every call 24/7 in your business name
- A Canadian phone number, live the day you sign up
- Keep your existing number and forward it, when busy or all the time
- Answers in about one second with a pre-recorded greetingoptional
- Greets known customers by name from their caller ID
- Answers in the caller's language, French includedoptional
- Learns your services, hours and team from your website at signup
- Change the greeting and instructions any time from your portal
Messages and bookings
- Takes a complete message: name, number, what they need
- Text and email summary to you the moment the call ends
- Every call recorded and transcribed in your portal
- English translation of every non-English transcript
- Books appointments straight into your calendar by voiceoptional
- Google Calendar: checks your free/busy before offering a time and writes every booking to itoptional
- Calendly: texts the caller a one-time link to your event typeoptional
- Callers confirm, cancel or reschedule by text, and the AI repliesoptional
- Automatic appointment reminder texts the day beforeoptional
Call routing
- Emergency keywords put the caller straight through to your cell
- VIP numbers skip the AI and ring your cell directly
- Family and friends get a personal greeting and a personal message
- Transfer callers to staff by name or job titleoptional
- After-hours mode: a closed greeting and a message for the next business day
- Solicitors hung up on, blocked for good, and never billed to you
Your portal
- Call analytics page with a caller-rated score for the AI
- Send every call to Zapier, your CRM or any webhook
- Install it on your iPhone or Android straight from the browser
- Canadian company, Canadian dollars, Canadian support
- 7-day free trial, no contract, cancel any time
Simple pricing. The minutes are the price.
No platform fee. Change packages any time.
Questions pet groomers ask us
Click a question to open the answer.
Stop losing grooming customers to voicemail.
Your AI receptionist can be answering by this afternoon. 7-day free trial, $0 today.