24/7 Answering Service for Travel Agencies
A couple wants to plan their anniversary trip. You are on the phone with a supplier.
Travellers often enquire with more than one advisor. The one who answers and asks the right questions is the one who gets to build the trip.
Smarter Flow answers in your agency's name, takes the destination, dates, budget and travellers, and texts you the request without promising a price.
From C$79/month for 300 AI minutes. No platform fee. No contract. $0 today.
A sample call, step by step. Then call the live AI yourself.
Sample Travel Agency call
Anniversary trip to Italy
Caller says
“We want about ten days in Italy next May, with an $8,000 budget for two.”
Captures dates, destination, budget and number of travellers.
Asks about touring style, preferred cities and time near the coast.
Collects contact information so the advisor can review options and follow up.
The advisor receives a properly qualified quote request without the AI promising an unverified price.
Call the live AI now
(438) 256-3069You will hear the current production receptionist—not a staged recording. Ask about the phone system or try a sample customer question.
Tap to start the live callExample outcomes depend on each business's configured calendar, call routing, emergency rules and instructions. The example situations above are fictional and contain no customer information.
Why a missed call costs a travel business more than most
Trip enquiries come in evenings and weekends, when travellers have time to plan.
A happy traveller books every trip after this one with you.
A complete quote request means you can start building instead of calling back to ask.
It already knows how to take a travel call
You are not writing a script. This is what it asks a travel caller from the first call, and you can change any of it in your portal.
What it takes down
- The caller’s name and the best number to reach them on
- Where they want to go and roughly when
- How many travellers, and whether any are children
- Roughly what they are hoping to spend
- Whether they are already booked with us
What it treats as urgent
Anyone travelling within the next 72 hours, or already away and having a problem.
When a caller says one of your emergency words, the AI tells them to hold and rings your cell. If you cannot take it, it comes back and takes the message rather than dropping them.
Everything it does, in one list
All of it is included in every package unless marked optional or add-on.
Answering
- Answers every call 24/7 in your business name
- A Canadian phone number, live the day you sign up
- Keep your existing number and forward it, when busy or all the time
- Answers in about one second with a pre-recorded greetingoptional
- Greets known customers by name from their caller ID
- Answers in the caller's language, French includedoptional
- Learns your services, hours and team from your website at signup
- Change the greeting and instructions any time from your portal
Messages and bookings
- Takes a complete message: name, number, what they need
- Text and email summary to you the moment the call ends
- Every call recorded and transcribed in your portal
- English translation of every non-English transcript
- Books appointments straight into your calendar by voiceoptional
- Google Calendar: checks your free/busy before offering a time and writes every booking to itoptional
- Calendly: texts the caller a one-time link to your event typeoptional
- Callers confirm, cancel or reschedule by text, and the AI repliesoptional
- Automatic appointment reminder texts the day beforeoptional
Call routing
- Emergency keywords put the caller straight through to your cell
- VIP numbers skip the AI and ring your cell directly
- Family and friends get a personal greeting and a personal message
- Transfer callers to staff by name or job titleoptional
- After-hours mode: a closed greeting and a message for the next business day
- Solicitors hung up on, blocked for good, and never billed to you
Your portal
- Call analytics page with a caller-rated score for the AI
- Send every call to Zapier, your CRM or any webhook
- Install it on your iPhone or Android straight from the browser
- Canadian company, Canadian dollars, Canadian support
- 7-day free trial, no contract, cancel any time
Simple pricing. The minutes are the price.
No platform fee. Change packages any time.
Questions travel agencies and advisors ask us
Click a question to open the answer.
Stop losing travel customers to voicemail.
Your AI receptionist can be answering by this afternoon. 7-day free trial, $0 today.