24/7 Answering Service for Elevator Companies
Someone is stuck between floors and the building manager is calling you.
Entrapment and out-of-service calls are the calls an elevator company exists for. A building that reaches voicemail once starts looking at other service contracts.
Smarter Flow answers in your business name, takes the building, the unit and what happened, and rings your on-call mechanic when someone is trapped or a car is down.
From C$79/month for 300 AI minutes. No platform fee. No contract. $0 today.
A sample call, step by step. Then call the live AI yourself.
Sample Elevator call
Passenger stuck between floors
Caller says
“This is building management. Someone is stuck in our elevator between the third and fourth floor.”
Asks whether anyone is hurt and whether emergency services have been called.
Takes the building address, which car and who is on site.
Rings your on-call mechanic straight away.
Your mechanic is on the phone within the call, with the details in writing for the report.
Call the live AI now
(438) 256-3069You will hear the current production receptionist—not a staged recording. Ask about the phone system or try a sample customer question.
Tap to start the live callExample outcomes depend on each business's configured calendar, call routing, emergency rules and instructions. The example situations above are fictional and contain no customer information.
Why a missed call costs an elevator business more than most
An entrapment call cannot wait for a callback, and the caller is often frightened.
Service contracts are judged on response, and response starts with the phone.
Every call is recorded and transcribed, so the details are on file for the report.
Everything it does, in one list
All of it is included in every package unless marked optional or add-on.
Answering
- Answers every call 24/7 in your business name
- A Canadian phone number, live the day you sign up
- Keep your existing number and forward it, when busy or all the time
- Answers in about one second with a pre-recorded greetingoptional
- Greets known customers by name from their caller ID
- Answers in the caller's language, French includedoptional
- Learns your services, hours and team from your website at signup
- Change the greeting and instructions any time from your portal
Messages and bookings
- Takes a complete message: name, number, what they need
- Text and email summary to you the moment the call ends
- Every call recorded and transcribed in your portal
- English translation of every non-English transcript
- Books appointments straight into your calendar by voiceoptional
- Google Calendar: checks your free/busy before offering a time and writes every booking to itoptional
- Calendly: texts the caller a one-time link to your event typeoptional
- Callers confirm, cancel or reschedule by text, and the AI repliesoptional
- Automatic appointment reminder texts the day beforeoptional
Call routing
- Emergency keywords put the caller straight through to your cell
- VIP numbers skip the AI and ring your cell directly
- Family and friends get a personal greeting and a personal message
- Transfer callers to staff by name or job titleoptional
- After-hours mode: a closed greeting and a message for the next business day
- Solicitors hung up on, blocked for good, and never billed to you
Your portal
- Call analytics page with a caller-rated score for the AI
- Send every call to Zapier, your CRM or any webhook
- Install it on your iPhone or Android straight from the browser
- Canadian company, Canadian dollars, Canadian support
- 7-day free trial, no contract, cancel any time
Simple pricing. The minutes are the price.
No platform fee. Change packages any time.
Questions elevator service companies ask us
Click a question to open the answer.
Stop losing elevator customers to voicemail.
Your AI receptionist can be answering by this afternoon. 7-day free trial, $0 today.